Business Analysis Spotlight: Navigating Elicitation Challenges

Have you ever delivered a project on-time and within scope and budget but all the stakeholders are UNHAPPY?  This common scenario is one reason why Business Analysis is rapidly gaining recognition as a key discipline for achieving long-term organizational success and growth.

In this webinar, we will focus on elicitation, the data gathering portion of the business analyst’s skill set that can often demand the lion’s share of an analyst’s time and effort.

Please join us, and learn:

·        How elicitation fits into the six BA Knowledge Areas

·        The keys to successful stakeholder analysis

·        How to select appropriate elicitation techniques

·        Effective interviewing preparation

·        Best listening practices for interviews

·        Tips for successful facilitation

·        Dealing with problem participants

Please Join John Skovbroten, a senior Fissure guide, and also an Adjunct Professor in the U of MN Masters Program in Software Engineering,for this insightful webinar.